Protect your money and identity
Know the warning signs, respond quickly and understand how Diole will contact you.
See a transaction you don’t recognize?
Lock the affected card in online banking and call +1 (800) 472-4643. For a lost device, change your Diole password from another trusted device.
Diole will never ask you to
- Share your password or full debit-card PIN.
- Read a one-time security code to someone who called you.
- Move money to a “safe” account or purchase gift cards.
- Install remote-access software to fix an account issue.
Strengthen your defenses
Use a unique password, enable transaction alerts, keep contact information current and review activity regularly. Type diolefinance.com directly into your browser instead of following unexpected links.